We don't want you to worry about your cover fitting your boat. We guarantee it will fit. If for some reason the cover doesn't fit your boat you can call us or send us an email and we'll send out a replacement. We can usually get the process started within one business day.
As long as the product isn't customized or special ordered and that it is still in out-of-the-box quality we will exchange your cover for another. Just be careful when trying your boat cover on for the first time. If you end up needing to return the cover it needs to be clean and free of debris. Soiled, wet, torn, mildewed, or otherwise mishandled covers cannot be returned. All special orders and Sunbrella custom boat covers are non-refundable (except for warranty issues). If for some reason there is a problem with the quality of your special order or Sunbrella boat cover, every effort will be made to modify your product to suit your needs.
As long as the product isn't customized or special ordered and that it is still in out-of-the-box quality we will exchange your cover for another. Just be careful when trying your boat cover on for the first time. If you end up needing to return the cover it needs to be clean and free of debris. Soiled, wet, torn, mildewed, or otherwise mishandled covers cannot be returned. All special orders and Sunbrella custom boat covers are non-refundable (except for warranty issues). If for some reason there is a problem with the quality of your special order or Sunbrella boat cover, every effort will be made to modify your product to suit your needs.
Return Process
- Call us or email us to inform us of the problem. Often we can help solve the problem right then.
- If you still need to return the cover we'll provide you with an Authorization Number as well as instructions for shipping the cover to us. Boat Mania will not accept any packages freight collect or COD. All packages must be shipped prepaid.
- We'll determine what cover should be ordered to replace the one being returned. If you need it quickly you can pay right then to have the order processed. Or you can wait and we'll ship the replacement after we receive your return.
- Once we receive the returned cover we'll inspect it and provided it isn't soiled or damaged we'll issue the replacement order. Or if you've already paid for the replacement order we'll refund the cost of the returned cover. If the replacement cover is less expensive we'll refund the difference. If it is more expensive you would need to cover the difference. All credit card purchases that qualify for a refund will be credited to the same credit card account that was charged in the original purchase. Please allow 2-3 weeks for processing.
